Shipping & Returns Policy

Shipping
We are pleased to offer complimentary shipping on all Forty Fifteen orders.

Orders are typically processed within 3-5 business days. Once shipped, you will receive a confirmation email with tracking information.

Forty Fifteen is not responsible for packages once they have been marked as delivered. If you would like added security, please select the Signature Required option at checkout.

 

Returns
We offer complimentary returns on full-price items.

To be eligible for a refund:

  • Returns must be dropped off and scanned by the carrier within 5 days of delivery
  • Shoes must be unworn, in perfect condition, and returned in the original box.
  • Returns must include all original packaging

Returns scanned between 6–10 days after delivery will be accepted for store credit only

Returns scanned after 10 days of delivery will not be accepted

Start a return here

 

Sale Items

  • Items discounted 20% or more are not eligible for free return shipping. Items may be exchanged or returned for store credit only.
  • Items discounted 30% or more are Final Sale and cannot be returned
  • Final Sale items are not eligible for refund, exchange, or store credit

 

We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.

Forty Fifteen is committed to providing a thoughtful and seamless experience.

FAQS

Do you offer free shipping?
Yes. We are pleased to offer complimentary shipping on all Forty Fifteen orders.

When will my order ship?
Orders are typically processed and dispatched within 1–2 business days. You will receive tracking information once your order ships.

Do you offer free returns?
Yes, we offer complimentary returns on full-price items, provided the return is scanned by the carrier within 5 days of delivery and meets our return conditions.

What is your return window?
Returns scanned within 5 days are eligible for a refund.
Returns scanned between 6–10 days are eligible for store credit.
Returns after 10 days cannot be accepted.

Are sale items eligible for return?
Items discounted 20% or more are not eligible for complimentary return shipping.
Items discounted 30% or more are Final Sale and cannot be returned or exchanged.

What condition must the shoes be in to return?
Shoes must be unworn, in perfect condition, and returned in their original box.

Are you responsible for packages after delivery?
Once a package is marked delivered, responsibility transfers to the recipient. For added security, we recommend selecting Signature Required at checkout.

How do I start a return or exchange?
Please contact us to request a return or exchange, and we will provide the next steps.